Contact Us
The only way to contact us is via email at support@pieacht.com. We have an amazing Customer Service Team who is eager to help you!
We only communicate via email so that our entire team is on the same page. We usually answer emails the same day, every day of the week.
We do ask that you please allow us up to 48 business hours to respond to all emails in case of an unforeseen circumstance that would push our same day response back.
Additionally, please do not send your email more than once unless you have not heard back after 48 business hours.
We answer emails from oldest to newest and emailing again will bump your email thread to the newest set of emails and create a longer delay.
Please do NOT send us a private Facebook message as we will likely miss it and we want to help you. :)
For issues concerning orders and purchase, please contact: support@pieacht.com
Reach us on Facebook, or Instagram.
Attention: please ensure your account email is right so that you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of blacklist.
Company：HONGGUANGFEI TECHNOLOGYCO., LIMITED
Address：UNIT A17, 29/F, LEGEND TOWER, NO.7 SHING YIP STREET, KWUN TONG, KOWLOON, HONG KONG